PAYMENT POLICY
Payment is due when services are rendered. If you are unable to meet our payment policy you must notify us prior to consultation or treatment. For your convenience we accept the following methods of payment: Cash, Debit, Visa, Master Card, Discover Club and Union Pay.
APPOINTMENT POLICY
A No Show charge of $56 plus GST will be aministered for clients that do not provide 24 hours notice for appointments. This charge must be paid prior to booking another appointment. For surgical/dental appointments a 48 hour notice is required. Thank you for your understading.
PRIVACY POLICY
In accordance with the Privacy Act, I understand my rights for privacy and that my personal information will not be released without my consent. I consent and authorize Downtown Veterinary Clinic to disclose the necessary personal information required for the continued good health of my pet, in communicating with other veterinarians, specialists and any other relevant third party.